System Admin / Theme Marketplace

Support Centre

Support paths for license validation, theme installation and merchant setup.

Support Centre
iTheme Marketplace
Support centre

Support for theme buyers, merchant installs and license validation.

Use this page as the public support hub for iTheme. Merchants can find the correct support path before contacting the system admin.

License validation issueCheck domain, product ID, license status and validation URL.
Theme install issueConfirm ZipArchive, cURL, writable themes directory and token expiry.
Email delivery issueiTheme uses Ozibus for license emails and merchant notifications.

Before contacting support

Have the merchant domain, product ID, license key suffix and screenshot ready.

Theme package token

New package links are short-lived. Re-validate if the download has expired.

Domain mismatch

The merchant domain must match the license record generated in iTheme.

Server requirements

PHP cURL, OpenSSL, writable storage/theme folders and HTTPS are recommended.

Ready to move forward?

Use iTheme to publish pages, capture enquiries and manage website content confidently.

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