Support centre
Support for theme buyers, merchant installs and license validation.
Use this page as the public support hub for iTheme. Merchants can find the correct support path before contacting the system admin.
Before contacting support
Have the merchant domain, product ID, license key suffix and screenshot ready.
Theme package token
New package links are short-lived. Re-validate if the download has expired.
Domain mismatch
The merchant domain must match the license record generated in iTheme.
Server requirements
PHP cURL, OpenSSL, writable storage/theme folders and HTTPS are recommended.